Terms of service

Disclaimer (General Notice)

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OVERVIEW

Welcome to Arôme Presence! The terms “we”, “us”, and “our” refer to Arôme Presence. Arôme Presence operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a tailored shopping experience (the “Services”). Arôme Presence is powered by Shopify, which enables us to provide the Services to you.

The Terms of Service below, along with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they contain important information regarding your legal rights, including disclaimers and limitations of liability.

By accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your place of residence and that you have given us permission to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our store or purchasing products or services, you may be required to provide certain information such as your email address, billing, shipping, and payment details. You represent and warrant that all information provided is accurate, current, and complete and that you have all necessary rights to provide it.

You are solely responsible for maintaining the security of your account credentials and all account activity. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services accurately. However, colors or appearance may vary depending on your device and its settings.

We do not guarantee that the appearance or quality of any product or service will meet your expectations or match exactly what is shown online.

Product descriptions may be changed at any time without notice. We reserve the right to discontinue products or limit quantities offered.


SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. Arôme Presence reserves the right to accept or decline any order at its sole discretion. Your order is only accepted once confirmed by Arôme Presence.

We must receive and process payment before acceptance. Please review your order carefully, as cancellation may not be possible after acceptance.

If we do not accept, modify, or cancel your order, we will attempt to notify you via the contact details provided.

Purchases may only be returned or exchanged in accordance with our Refund Policy [LINK].

You represent that purchases are for personal or household use only and not for resale.


SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions may change without notice. The price charged is the price at the time of order and shown in the order confirmation email.

Unless otherwise stated, prices exclude taxes, shipping, handling, and customs duties.

Prices may differ from other sales channels.

You agree to provide accurate billing and account information and to keep it updated.

You confirm that all payment information is valid, authorized, and will be honored.


SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for delays in shipping or delivery. All delivery times are estimates only.

We are not liable for delays caused by carriers, customs processing, or events outside our control.

Once products are handed to the carrier, title and risk of loss transfer to you.


SECTION 6 – INTELLECTUAL PROPERTY

All content within the Services, including trademarks, text, images, graphics, product designs, video, and audio, is owned by Arôme Presence or its licensors and protected by intellectual property laws.

You may use the Services only for personal, non-commercial purposes. You may not copy, distribute, modify, or exploit any content without prior written permission.

All rights not expressly granted are reserved.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools. These are provided “as is” and “as available” without warranties.

Use of such tools is entirely at your own risk.


SECTION 8 – THIRD-PARTY LINKS

The Services may include links to third-party websites. We are not responsible for their content or accuracy.

Any use of third-party websites is at your own risk.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Arôme Presence is powered by Shopify, which enables us to provide the Services. However, all sales are made directly between you and Arôme Presence.

Shopify is not responsible for any aspect of transactions, including product use, damage, or loss.


SECTION 10 – PRIVACY POLICY

All personal information is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy.

By using the Services, you acknowledge these policies.


SECTION 11 – FEEDBACK

By submitting feedback, you grant us a worldwide, royalty-free license to use it for any purpose.

You are responsible for ensuring your feedback does not violate any laws or third-party rights.


SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors and update information at any time, including after an order has been placed.


SECTION 13 – PROHIBITED USE

You may not use the Services for unlawful purposes, harassment, spam, fraud, or to interfere with the operation of the Services.

We may terminate access for violations.


SECTION 14 – AGENTS

This section applies to automated agents or software acting on your behalf. Such agents must comply with identification and usage rules.


SECTION 15 – TERMINATION

We may terminate or suspend access at any time without notice. Certain sections will survive termination.


SECTION 16 – DISCLAIMER OF WARRANTIES

Services are provided “as is” without warranties of any kind.

We do not guarantee uninterrupted or error-free service.


SECTION 17 – LIMITATION OF LIABILITY

We are not liable for any indirect, incidental, or consequential damages arising from use of the Services or products.


SECTION 18 – INDEMNIFICATION

You agree to indemnify Arôme Presence and Shopify against any claims arising from your use of the Services or breach of these Terms.


SECTION 19 – SEVERABILITY

If any provision is found invalid, the remaining provisions remain in effect.


SECTION 20 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement.


SECTION 21 – ASSIGNMENT

You may not transfer your rights without consent. We may assign these Terms freely.


SECTION 22 – GOVERNING LAW

These Terms are governed by the laws applicable in the jurisdiction where Arôme Presence is established.


SECTION 23 – HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 24 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.


SECTION 25 – CONTACT INFORMATION

Questions about these Terms should be sent to:
info@aromepresence.com

Arôme Presence
info@aromepresence.com
support@aromepresence.com
42032157
NL005443847B53