Shipping policy
- Shipping Costs: We offer free standard shipping within the Benelux.
- Shipping Methods: We ship via PostNL for deliveries within the Netherlands and via DHL for international orders.
-
Delivery Time:
- NL: Orders placed on weekdays will be processed and shipped within 1 business day. Estimated delivery time is 1 business day.
-
BE: Orders placed on weekdays will be processed within 1 business day. Estimated delivery time is 1-2 business days.
EU: Orders placed on weekdays will be processed within 1 business day. Estimated delivery time is 2-5 business days. - International: Orders placed on weekdays will be processed within 1 business day. Estimated delivery time is 5-7 business days.
- Tracking Information: After shipment, you will receive an email with confirmation and a tracking number, so you can track your package.
- International Shipping: We ship worldwide. Customs duties and import taxes are the responsibility of the customer.
- Loss or Damage: If your package is damaged or lost during shipping, please contact us within 7 days after receiving your tracking information at support@aromepresence.com